12 1 10 Marsono Additional Author Witra Apdhi Yohanitas Additional Author mixed material Jakarta Lembaga Administrasi Negara 2017 233_Witra_Apdhi_Yohanitas_-_Transformasi_Pelayanan.jpg.jpg Marsono Additional Author Sugiyanto Additional Author Additional Author Tri Atmojo Sejati Additional Author Idup Suhady Additional Author Bambang Giyanto Additional Author Dwi Agus Mardianto Additional Author A.M. Sinaga Additional Author Muzani Mansur Additional Author Suparto Additional Author Gering SupriyadiNasri Effendy Additional Author Rina Herawati Additional Author mixed material Jakarta Lembaga Administrasi Negara 2005 099_Sankri_III.png.png Marsono Additional Author Damayani Tyastianti Additional Author Bambang Suhartono Additional Author Achmad Sjihabuddin Additional Author Noorsyamsa Djumara Additional Author Sri Wahyu Wijayanti Additional Author Sri Endah Mulyani Additional Author Puji Rahayu Additional Author Fitri Handayani Additional Author Yuniati Additional Author M. Yusuf Gunawan Additional Author Tony Murdianto Hidayat Additional Author mixed material Jakarta Lembaga Administrasi Negara 2010 092_Pengembangan_Kebijakan_Dan_Strategi_Peningkatan_Kualitas_Pelayanan_Publik.png.png Marsono Additional Author Damayani Tyastianti Additional Author Iih Faihaah Additional Author Bambang Suhartono Additional Author Achmad Sjihabuddin Additional Author Noorsyamsa Djumara Additional Author Sri Wahyu Wijayanti Additional Author Sri Endah Mulyani Additional Author Paino Additional Author M. Iqbal Fadillah Additional Author Puji Rahayu Additional Author Fitri Handayani Additional Author Yuniati Additional Author Tony Murdianto Hidayat Additional Author mixed material Jakarta Lembaga Administrasi Negara 2010 090_Manajemen_Pelayanan_Inklusif.png.png Marsono Additional Author Damayani Tyastianti Additional Author Iih Faihaah Additional Author Bambang Suhartono Additional Author Ferry Firdaus Additional Author Wisber Wiryanto Additional Author Sri Wahyu Wijayanti Additional Author Lucia Suhartini Additional Author Nahwiyah Additional Author Paino Additional Author Edi Laksono Additional Author Gesma Dewi Additional Author Mariman Darto Additional Author Puji Rahayu Additional Author Fitri Handayani Additional Author Yuniati Additional Author Noorsyamsa Djumara Achmad Sjihabuddin Additional Author Eddi Wibowo Additional Author mixed material xi + 128 hal; 18,2 x 25,7 cm Lembaga Administrasi Negara 2009 085_Standar_Pelayanan_Publik.png.png Marsono Additional Author Sugiyanto Additional Author Teguh Widjinarko Additional Author Erna Irawati Additional Author Ferry Firdaus Additional Author Noorsyamsa Djumara Additional Author Zulfarida Additional Author Wisber Wiryanto Additional Author Mariman Darto Additional Author Asropi Additional Author Suradi Additional Author Sahadi Additional Author Irma Dewi Sofia Additional Author M. 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Iqbal Fadillah Additional Author Puji Rahayu Additional Author Fitri Handayani Additional Author Yuni Aryanti Additional Author Yuniati Additional Author mixed material Jakarta Lembaga Administrasi Negara 2009 081_Efektifitas_Penerapan_Kebijakan_BLU.png.png Marsono Additional Author Ismail Mohamad Additional Author Achmad Sjihabuddin Additional Author Lucia Suhartini Additional Author Nahwiyah Additional Author Ratri Istania Additional Author Edi Laksono Additional Author Damayanti T Additional Author Ferry Firduas Additional Author Sri Wahyu W. 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